• BUILD A SMARTER CUSTOMER JOURNEY

    We help companies make their online customer experience more awesome. Our services include Digital Marketing, Social Media Consulting and Outsourcing, plus we sell and service the best Marketing Software in the world.

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IN PARTNERSHIP WITH

SERVICES

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An experienced partner that adds scaleable capability to your business.

MARKETING TECHNOLOGY STRATEGY

With our proprietary methodology we will help you construct a 3 year marketing technology roadmap, and build Playbooks to enable your people and processes.

  • Social Media Maturity Assessment
  • 4D Marketing Assessment
  • 3 Year Customer Technology Roadmap
  • CRM Architecture and Strategy
  • Platform Selection and Advice
Software Implementations

Bought an expensive license, but uncertain how to install? We help by managing and driving the implementation for you. We are experts in helping clients leverage marketing software and transforming their internal business processes.

  • Salesforce Marketing Cloud (ExactTarget)
  • Salesforce Social Studio (Radian6 + BuddyMedia)
  • Salesforce Social Hub
  • Salesforce Social Customer Service
Social Media Playbooks

Does your business have an operating manual for how you run your social media? Have you thought about the structure and how you are going to scale it in a crisis? We are experts in building playbooks for large enterprises that need a more robust approach to their social accounts.

  • Social Customer Service Playbook
  • Social Crisis Playbook
  • Social Marketing Playbook
  • Social Engagement Playbook
  • Social Listening Playbook
Lifecycle Marketing

Increase customer lifetime value by leveraging the latest multi-channel marketing technology to build smart customer journeys.

  • Customer Journey Mapping
  • Welcome Series
  • Lead Nurturing
  • Birthday Greetings
  • Net Promoter Score
Training and Enablement

Enable your teams quickly on Marketing Technology and Social Media platforms with training and support services.

  • End User Training
  • Train the Trainer
  • Social Studio / Radian6 Training
  • Social Customer Service Training
  • Social Crisis Management Training
Content Marketing

Create content at scale including social content, blogs, press releases, website copy, eBooks, infographics, responsive email and social video.

  • Social Content Calendar Management
  • Social Branded Images and Videos
  • Blogs and Press Releases
  • eBooks
  • Responsive Email
Social Customer Service

Be responsive on social by augmenting your social media team with a scaleable KPI driven team that follow a best practice social media playbook.

  • Maintain a 5 minute response time
  • Intelligent case creation and routing based on keywords
  • Native Software Integration
  • Social Customer Service Playbook
  • Training and Enablement
Social Listening and Reporting

Track your brand health, KPIs and monitor closely for feedback and actionable insights from what people are saying about your brand online.

  • Brand Health Reporting
  • Social Listening Reports
  • Social Crisis Monitoring
  • Competitor Monitoring
  • Audience Insights and Analysis
Social Crisis Management

Is your organization prepared PR crisis? Crises don't only exist on social media, typically it stems from a business problem, and the volume happens on social. We have a robust process for enabling our clients to be social crisis ready.

  • 5 year historical crisis analysis and mapping
  • Crisis threshold calculation
  • Social Crisis Playbook
  • 24x7 Social Crisis Monitoring
  • Social Crisis On-Call Support Staff
Digital Advertising Management

We manage your digital ad spend budget across Search (SEM), Display and Social, including creative execution of digital advertising.

  • Google Display Network
  • Google Adwords
  • Facebook, Twitter & Instagram Advertising
  • Salesforce Active Audiences
Social Command Center

Digital insights at your fingertips. Track your customer interactions and monitor the success of your marketing campaigns. Discover new opportunities and create new strategies to reach and engage people.

  • Get Digital Insights
  • Improve Product Development
  • Create Great Campaigns
  • Tell Your Brand Story

CLIENTS

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We help our clients navigate the constantly evolving digital landscape so they gain value and maintain advantage over their competitors.

WORK DONE



BACKGROUND

PEOPLE

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AFDigital is defined by its people. We are a team of highly dedicated marketing, content, social media professionals whose main goal is to guide you through your customer journey with us.

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ARTICLES

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Read about the latest trends in the digital marketing space, thought pieces from our experts, as well as news and updates.

CONTACT INFORMATION /

  • ADDRESS

    10 Jupiter Street, Makati City, Philippines

  • MOBILE NUMBER

    +63 939 995 5544

  • EMAIL ADDRESS

    contact@allfamous.com

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