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Social Listening and Reporting

Take the stress out of brand reporting and business intelligence across social and web./

We are experts in simplifying multiple data sources and metrics into a simple presentation format that can be shared internally, and undterstood by “non-digital” stakeholders.

Our services include Brand Health Reporting, Social Listening Reporting, Social Crisis Monitoring, Competitor Monitoring and Audience Insights and Analysis. We have packages, but we can also create custom reports depending on your needs or complexity of your organization.

What is Social Listening and Reporting?

Know your customers and competitors better. Generate actionable insights faster.

Reporting Elements /

See what AFDigital can do for your organization

Brand Health Reporting

Take the stress out of brand reporting and business intelligence across social and web.

With so many moving parts to the digital ecosystem, it is extremely hard to keep track of what your teams are investing time and money into into vs.what is driving actual results.

Our brand reports include: Social Listening, Social Page Analytics and Website Analytics.

Social Listening Reports

Large volumes of audience information from channels like web and social allow us to derive rich information like what your competitors are doing, or what your customer problems and complaints are.

We provide brand health reporting packages, or custom reporting services at client request. A typical package would include a weekly, monthly and quarterly PDF report that include:

  • Executive Summary
  • Insights & Recommendations
  • Brand Health
  • Metrics & KPIs
  • Audience Analysis
  • Competitor Analysis
  • Campaign Monitoring
  • Crisis Monitoring

Social Crisis Monitoring

Often when something happens offline, it is reflected online in social media. As a corporate brand crisis progresses it is important to keep abreast of changes in the crisis, as well as track the sentiment or temperature of the online discussion.

We provide corporate reporting services for companies that are going through a crisis, or regularly face crises and need insights and monitoring on social media.

Competitor Monitoring

Know your enemy, know yourself, and you can fight a hundred battles without disaster.
- Sun Tzu

Keep abreast of your competitors strengths, weaknesses, promotions and crises by monitoring not only their activity online, but also the public’s sentiment.

Audience Insights and Analysis

Understand who your audience is and what they are talking about. What are the major topics being discussed and by who. How does your audience demographic compare by country, and where are you mostly being talked about?

Success Stories /

Companies share how AFDigital helped them

let’s talk /

Contact us now to arrange a free consultation to discuss your requirement.

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